FAQs

Q?

How do you put on the mermaid tail? How do the mermaid tails work?

A.

Please watch this 3-minute video from Suntails to see how to put on and use the mermaid tail and monofin.

Q?

Do your sets include the protective waterproof tape?

A.

Yes. Please watch this 4-minute video from Suntails to see how the protective tape works.

Q?

What materials are the mermaid tails made of?

A.

The monofin is a durable plastic with a neoprene foot pocket. The tail is swimsuit fabric–80% polyester and 20% spandex.

Q?

Are your mermaid tails safe?

A.

Any activity involving water should be done with caution and with safety in mind. Adult supervision is required at all times. Recommended only for experienced, strong swimmers ages 6 and up. The mermaid tails is not a flotation device.

Q?

How long will it take to receive my mermaid tail?

A.

Your order will ship via USPS Priority Mail or UPS ground, whichever is the least expensive to your address. You order will ship quickly. You will receive an email with tracking information when your order ships. To the east coast, your mermaid tail will arrive in about a week from the time of order. To the west coast, southwest, and mid-west areas of the USA, you will receive your mermaid tail in a week or less.

Q?

Do you ship to Hawaii and Alaska?

A.

Yes. We offer free shipping to Hawaii and Alaska.

Q?

How much is shipping?

A.

Shipping is free to all 50 states. We do not ship to countries other than the USA.

Q?

Do you ship outside the USA?

A.

No. We only ship to addresses in the USA. To keep our fulfillment and shipping costs low, we only ship to addresses in the USA. We know the other 195 countries are going to be super sad that they cannot buy mermaid tails for sale by Mahalo Mermaid.

Q?

Do the mermaid tail sets come with a swimsuit top?

A.

No. We only carry the mermaid tails and monofin sets to keep costs low. Suntails produces matching swimsuits that we do not carry. You can order matching swimsuits at www.SunTailMermaid.com

Q?

Do you sell other mermaid tail colors?

A.

We only carry mermaid tail and monfin sets in 5 colors to keep inventory cost low. We keep our overhead and costs low to save you money. Suntails produces other colors we do not carry. If you want to order items from Suntails that we do not carry, you can visit their store at www.SunTailMermaid.com

Q?

How do you sell your mermaid tails so cheap?

A.

We resell Suntails’ mermaid tails with a very, small mark up. Because of our low, low prices and free shipping, we only make a couple of dollars on each mermaid tail sold. We saw a need for a high quality tail at a low price. Some cheap mermaid tails have entered the marketplace but they are cheap for a reason. These cheap mermaid tails are made with cheap fabric and a cheap monofin. We believe Suntails’ mermaid tails are the best quality tail on the market. Sun Tail Mermaid’s retail prices are lower than many other mermaid tails for sale; however, they still cost more than many families can afford. To solve this this problem, we decided to become the Costco of mermaid tails. Mahalo Mermaid purchased a large amount of Suntails’ most popular mermaid tails. At Mahalo Mermaid, you will receive a high quality Sun Tail Mermaid tail and monofin at a low, low price.

Q?

What shoe/foot size do your monofins fit?

A.

The keiki (child) monofin fits kids ages 6 to 12 (US shoe size small child 10 to women’s size 7). The nunui (teen/adult) monofin fits ages 12 to adults and fits up to a US women’s size 12.

Q?

What size should I order?

A.

Our size chart will help you decide what size to order.

If you still have sizing questions, please email us at info@mahalomermaid.com

Q?

Are your tails better than Swimtails, Fin Fun, Magic Tails, etc.?

A.

Yes. Mahalo Mermaid researched dozens of companies that sell mermaid tails. We tested tails from Swimtails, Magic Tails, Fin Fun, Sun Tail Mermaid, The2Tails, Shimmertail, Mahina Mermaid, Mertailor, etc. Mahalo Mermaid wanted to find the best swimmable mermaid tails and mermaid flippers on the planet. After months of research and testing, Sun Tail Mermaid’s mermaid tails and monofins were our clear favorite. The Suntails designs are beautiful. The mermaid tails are soft and comfortable and their patented monofin is several steps ahead of everyone else in engineering, durability, comfort, and functionality. The propulsion and control with the Suntail monofin is exceptional. For these reasons, we decided to become a reseller of Sun Tail Mermaid products.

Q?

Do your mermaid tails include a monofin (swim flipper)?

A.

Yes. Each mermaid tail set includes a fabric tail and the patented Sun Tail Mermaid monofin. For child tail sizes medium, large and extra-large, you will receive the keiki (child) monofin. For tail sizes JS, JM, JL, you will receive the nunui (teen/adult) monofin. The kid-size keiki monofin is 18" x 18.5". The teen/adult sized nunui monofin is 21" x 24"

Q?

What does mahalo mean?

A.

Mahalo is a Hawaiian word used to express gratitude and Divine favor. Mahalo is a word with great mana (spiritual power). Mahalo is often translated as thank you; however, Mahalo is much more than a word. Mahalo is a blessing, a prayer, and an expression of loving thanks. To be fully understood, Mahalo must be experienced.